자동차 산업의 품질경영시스템 요구사항이 중소기업의 경영성과에 미치는 영향

초록

This study investigated the effects of the seven requirements of the IATF 16949 quality management system on business performance in small and medium-sized automotive parts manufacturers. Using 330 valid survey responses collected from automotive parts SMEs located in the Seongseo Industrial Complex in Daegu, the study conducted reliability analysis, factor analysis, correlation analysis, and multiple regression analysis with SPSS. The results showed that organizational context, leadership, and operations had significant effects on both financial and non-financial performance, while performance evaluation had a significant effect only on non-financial performance. In contrast, planning, support, and improvement were not statistically significant. These findings suggest that implementation-oriented requirements are more directly linked to performance in SMEs, whereas planning, support, and improvement may not be easily translated into performance outcomes because of limited resources, manpower constraints, and the operational realities in smaller firms. Accordingly, automotive parts SMEs should prioritize leadership, organizational context, and operations as key management areas and gradually enhance the effectiveness of quality management system implementation. The findings imply that SMEs need to establish clear priorities in operating quality management systems by allocating scarce resources first to those requirements most closely associated with tangible performance improvement.

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