Delphi-EFA-AHP 기법을 활용한 수요기업 관점의 스마트공장 공급기업 평가 요인에 관한 연구

초록

Current smart factory supplier evaluation frameworks focus primarily on suppliers' internal capabilities, making it difficult for demand firms to assess supplier fit in advance. This study develops a demand-oriented evaluation framework grounded in demand firms' actual implementation experience. Evaluation criteria derived from the Korea Smart Manufacturing Office's supplier diagnostic KPIs were refined through a modified Delphi process and restructured via Exploratory Factor Analysis (EFA) into three dimensions: technological capability, business capability, and project capability. AHP results showed that project capability was considered more important than technological capability, with requirements analysis and reflection capability, field applicability, and customization capability identified as the most important criteria. Methodologically, this study incorporates an EFA stage between Delphi consensus and AHP prioritization to better reflect demand firms’ implementation experience rather than relying solely on expert judgment. These findings suggest that supplier evaluation should place greater emphasis on field implementation capability than on core technological capability.

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