조직 HRM/HRD 환경요인이 혁신행동에 미치는 영향: 디지털 리터러시의 매개효과 분석

초록

In a rapidly developing environment of AI and digital transformation, this study empirically examines how key HRM and HRD environmental factors influence innovative behavior through employees' digital literacy. A survey of 247 employees working in industrial sites nationwide was conducted, and the mediating role of digital literacy was analyzed using structural equation modeling and bootstrapping. The results revealed that psychological safety, an inclusive environment, job-appropriate training, and autonomy played key roles in enhancing employees' digital literacy. Higher digital literacy, the mediating variable, was associated with greater innovation behavior. Psychological safety, the independent variable, was found to have a full impact on innovative behavior through digital literacy. The remaining factors also partially mediated this relationship, demonstrating a positive impact on innovative behavior. These results highlight the need for companies to reconsider their HR systems and training policies with a focus on digital literacy. Going forward, long-term research across various industries and countries, along with qualitative approaches and an integrated examination of factors such as organizational culture and leadership, will be increasingly important.

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